S2E16: Nice Business or No Business: Why Trust and Culture Drive Growth
- Raul Mendoza
- Oct 16
- 1 min read
In this episode, Raul speaks with Richard Train, a seasoned consultant with over 30 years of experience in both the private and public sectors. Richard shares his journey from a family-owned business to consulting, emphasizing the importance of effective communication, building trust, and understanding the dynamics of leadership. He discusses the interconnectedness of drama and math problems in business, the role of Vistage in supporting CEOs, and the essential qualities of humble, hungry, and honest leadership. The conversation highlights the significance of relationships in driving business success and the need for leaders to foster a culture of trust and open communication.
Takeaways
-Communication creates culture.
-Building relationships is key to business success.
-Drama problems and math problems are interconnected.
-Effective communication is essential in any organization.
-Leaders must be humble, hungry, and honest.
-Trust your team to delegate effectively.
-Understanding the 'why' behind decisions is crucial.
-Culture challenges are often rooted in communication issues.
-Listening is more important than directing as a leader.
-People work with people they like.
Follow Richard Train on LinkedIn